Welcome to Retina Associates of Kentucky. We are pleased that you and your doctor have selected us to provide services to you. On this page you will find all the information you will need to plan your visit to our office. Below are listed some general guidelines about your visit and, several forms we would like filled out prior to your visit.
Please call our office with any questions you may have. We appreciate your cooperation and, look forward to seeing you soon.
Each patient is unique, but you can plan on spending between 2-4 hours in our office.
In addition to a comprehensive eye examination performed by one of our nationally recognized physicians, we are proud to offer state-of-the-art diagnostic testing facilities and the most advanced, innovative treatments for your condition.
When you schedule your first appointment with Retina Associates of Kentucky, you or your caregiver will receive a secure link either through email or text message to complete your new patient paperwork online prior to your first visit. This is designed to make the registration process easier for you and to increase accuracy and efficiency. All information will go directly into your Retina Associates of Kentucky electronic health record (EHR). If you do not have an email address or cell phone a Retina Associates of KY team member will be happy to assist you when you arrive to your appointment. We kindly ask that you arrive 15 minutes early to your appointment. If you need assistance with pre-registration please contact scheduling@retinaky.com.
On occasion, one of Retina Associates of Kentucky’s patients may be temporarily or permanently residing in a skilled nursing facility (SNF). In these instances, it is very important we be informed of this, in advance of your visit. Frequently, facilities may have specific protocols for scheduling, transportation, and communication. Usually, insurance protocols and requirements are affected. Please be certain to inform us, prior to your visit, should you reside in a skilled nursing facility. By doing so we can work with your facility and the doctors there to ensure a smooth and coordinated care experience.
We participate with most insurance plans. To ensure our physicians are in network with your insurance plan, please call the member services number on your insurance card.
Please come prepared to pay your co-pay, coinsurance or deductible.
We accept Visa, MasterCard, Discover, American Express and Care Credit.
If you have a question about your insurance coverage before your visit, please contact our billing department at (800) 627-2020 and select the prompt for billing or you may send an email.
